Samsung A05s Chrome Camera Access

🌵 Needle Engine
1

I cannot get Chrome to access the camera for AR even though all permissions are enabled. I have tried the image tracking sample project and AR ( webxr-samples).

WebXR - Samples

All tested apps open and run fine, but when requested to access camera for 3D Map of surroundings I get an error saying " Make sure device has required permissions ".

All permissions set + chrome flags enabled

tested on Samsung A05s + S6 + other colleagues random android.
Im very certain its some crazy issue with Android, not Needle. But i can only see one other person having had same issue in past .

TIA for any input

2

Hello!

It seems you’re experiencing a camera access issue with WebXR on your Samsung devices. Here are a few suggestions to troubleshoot the problem:

  1. Check Permissions: Ensure camera permissions are correctly granted. Confirm that no other apps are currently using the camera, as this might block access for your WebXR application.

  2. Secure Connection (HTTPS): WebXR requires a secure context (HTTPS) to function correctly. Double-check that your web page is accessed via HTTPS.

  3. Browser Flags: Ensure that you have enabled the appropriate Chrome flags for WebXR and camera access. You might want to check chrome://flags/#enable-webxr and chrome://flags/#enable-experimental-web-platform-features.

  4. Device Compatibility: Consider testing with different devices or slightly different environments (e.g., different networks) to see if the problem persists.

  5. Debugging: Use Chrome DevTools (F12) to check the console for more detailed error messages related to permission issues.

  6. WebXR API Call: Ensure that when you request the WebXR session, your code handles the promise correctly and checks for camera access failure. You can add additional error handling to give you more insights into the problem.

  7. Follow Up: Lastly, refer to the official documentation provided by WebXR samples, as it may have updates or additional insights on compatibility with Samsung devices: WebXR Samples.

If you still encounter issues, please provide more details regarding the exact error messages or any specific code you are using for further assistance.

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