Crashing due to memory overrun?

Our work product is here:

We’re quite proud of it, but it crashes on iOS (iPhones and iPads).

We’re looking for some guidance on how to diagnose the crash. Our working theory is that the video textures are overrunning memory. We’re trying to avoid getting rid of them though because they do add a high touch to the final product. What’s the best way to pinpoint the source of the fault?

Best way to recreate is to just access the site on one of those devices (version doesn’t seem to matter), and scroll the page for a while.

We are unable to recreate the issue on Android devices running Chrome and Brave.

I’m sorry, I couldn’t find a response but notified the team :cactus:

Hi!

We fixed this week some memory related bugs. Can you please retry it with the latest 4.13.1 version?

When this is not solving your problems. Can you please create a bug report, so we can take a deeper look? You can create it via the “Needle Engine” menu in the top menu bar in Unity.

Also please consider to reduce your Scene size. It’s very big in terms of vertrices amount, material and textures (> 1000 nodes, > 300 textures, > 1 mio mesh vertices)